Terms & Conditions

PAYMENT OPTIONS

We accept the following debit and credit cards: Dankort, Visa, Mastercard, American Express and Discover. You can choose to pay either with your credit card or via PayPal. All prices are stated in Danish Kroners and include 25% VAT. Posé Posê reserves the right to change and adjust the prices anytime.


PURCHASE

In order to purchase items at Pose-Pose.com you must fill in your personal information and payment information. Once your order has been placed you will receive an auto-generated order confirmation via email. When your purchase has been accepted and the item is registered in our stock, you will receive a shipping confirmation.

CUSTOMS DUTY AND VAT

All Prices include 25% danish VAT. If you order from a country within EU you pay no customs duty in accordance with the rules of free movement of goods.

If you order from a country outside the EU local taxes and duties may be added. The refusal of payment of such fees causes a full cancellation of the order. Transportation costs and custom clearance costs associated with a cancellation will be deducted from the amount refunded to you.

DELIVERY

We offer worldwide shipping and delivery of all Posé Posê products. Orders are sent by GLS, GLS pakkeshop or Postnord. Items will be shipped out as soon as possible after we receive a verified payment.

Shipping rates will be applied depending on your shipping destination.

It is also possible for you to pick up your order from our studio at Nørrebro. Please contact us in advance to agree on appropriate date and time.

CLAIMS

All products are covered by The Danish law on Sale of Goods giving you 24 months to file a claim on an item. As a customer you can complain about defects that occur within 24 months after purchase. If defects or imperfections are caused by negligent use, lack of maintenance or common daily use and tear, your right to complain lapses.


In case you want to claim on an item please mail Posé Posê and attach receipt and order number.

GENERAL INFORMATION


Posé Posê

Email: mail@pose-pose.com

VAT-number: 39843595

Address:

Rungstedplads 1, st. tv.

2200 Copenhagen N

Denmark

RETURNS


At Posé Posê webshop we offer a 14 days cancellation of an order. Posé Posê needs to get a written notice on email about the wish to return an item no later than 14 days after the order has been delivered at customers address. Remember to attach the receipt and order number. After the written notice the customer has 14 days to return the item.

In order for Posé Posê to accept a refund, a copy of the invoice must be enclosed together with the parcel. The item must be unused and has to be returned in original packaging, with labels and hang tags. A return order that does not meet these requirements will be rejected by Posè Posê.

Please be aware that the customer is responsible for the products until they are received at Posé Posê. We also can not be held responsible for any damage which occurs during transit due to improper or insufficient packaging on the returns. Returns that are damaged or soiled will not be accepted and will be send back to the customer and/or a refund refused.

Be aware that the Customer is solely responsible for all freight costs etc. connected with returns. All returns should be send to:
 

Posé Posê

Att: Webshop - Return

Rungstedplads 1, st. tv.

2200 Copenhagen N

Denmark

RETURNS MUST HAVE A TRACKING NUMBER

The items must be send as a parcel with a Track & Trace number as this guarantees that the items will arrive at their destination. It is not an option to return your order as a parcel without a tracking number.

Please remember to keep your tracking number as a documentation that the items have been sent. We will retain the refund until we have received the returned items.

REFUND

When we have received the items in original package and positive quality control test is approved we will transfer the amount to your account within 10 business days, excluding fright expenses. Refunds are only made to the credit card that was used to purchase the items.

COPYRIGHT

The content on this website is protected by intellectual property rights and belong to Posè Posê. Any material on the website, including image pictures and designs may not be reproduced, and it may not be used commercially without referring to Posé Posê.

PRIVACY POLICY

Shopping at Pose-Pose.com requires the following information from you, as a minimum: 
Name, address, telephone number and e-mail address.



Pose-Pose.com only records this information with a view of delivering the items you order. Your personal data is stored by Posé Posê. Please note: We do not store personal payment information such as card numbers etc., and none of the information we receive from you will be shared with any third parties.

Posè Posê is required to protect your privacy and your security as a user of Pose-Pose.com. The information you provide when you place an order on our website is only used to provide a good shopping experience. Data is treated in careful accordance with all current privacy regulations.

No data that identifies the individual shopper is passed on to any third parties. The only statistical data that is collected and shared with any third parties concerns customer traffic and commercial information. This information is shared with the sole purpose of improving your user experience at Pose-Pose.com.